We apologize that you didn't have the experience that we wanted you to have.

We are in business to make people happy so we would really appreciate your feedback so we can be aware of the problem or make the changes that we need to so this doesn't happen again. 

So few people take the time to help someone else out in this world anymore and we sincerely hope that you take just a minute of your time to help us out. Thank you and again, sorry that we didn't meet your expectations.

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